🚀 1. Unbox and Inspect
Unpack the device and check the package contents: device, USB cable, recovery card, and quick-start leaflet. Confirm the tamper-evident seal is intact. If anything looks compromised, stop and contact the seller before powering on.
🔌 2. Power & Connect
Connect the device to a computer or phone using the supplied cable. Use the official cable only — some third-party cables supply power but not data, which will prevent setup. When prompted, follow on-screen instructions on the device screen rather than only relying on the host computer display.
🔐 3. Create a PIN
Set a secure PIN directly on the device. Choose a PIN you'll remember but that isn't trivially guessable. Avoid obvious sequences (e.g., 1234) and don't store the PIN on your computer or cloud notes.
📝 4. Write Down Your Recovery Seed
The device will show a recovery phrase (12–24 words). Write these words down in order on the provided card. Do this offline, in a private place — do not photograph the words, copy them to a digital device, or share them with anyone. This is the single most important backup for your wallet.
✅ 5. Confirm and Verify
To ensure you recorded the recovery words correctly, the device will ask you to confirm a few words. Confirm them on the device. Optionally, power cycle the device and perform a restore using the written seed to verify your backup is complete and accurate.
🔗 6. Install Companion App
Install the official companion app on your computer or mobile device. Only download apps from the official website or authorized app stores. Connect the device and allow the app to detect it. Follow on-screen pairing instructions. Never accept unsolicited prompts from unknown sites asking you to connect your device.
💡 7. Best Practices & Tips
Keep your recovery card in a secure, fireproof place. Consider using metal seed plates for long-term storage. Always verify the device screen before approving transactions — apps can request actions, but the device displays the final details. Use a separate dedicated computer for high-value operations when possible.
🛠️ 8. Troubleshooting
If the device doesn't power on, try a different USB port and cable. If the host app doesn't detect the device, confirm browser permissions and that the correct drivers (if any) are installed. If you lose your seed, treat it as a lost device and move funds using any other wallet whose keys you control; otherwise, funds may be irrecoverable.
📌 Quick Reference
- Keep seals intact until ready.
- Set PIN on-device only.
- Write seed by hand; store offline.
- Verify before approving any transaction.